Customer Management with HubSpot

Unleash the Full Potential of HubSpot

Welcome to a new era of customer-centric excellence.

HubSpot is the Customer Management platform that seamlessly integrates every aspect of delivering an exceptional customer experience for your business.

Choosing Co.gency as your HubSpot Partner goes beyond technical aspects and training – it's an investment in a dynamic, full-service team, with a holistic approach that remains by your side long after implementation. Ensuring your business remains connected to your customers across online and offline channels, including your website, social media, email marketing, customer service, and sales interactions.

Tech Stack Audits & System Architecture

Assess and optimise your tech stack for seamless integration and enhanced performance.

HubSpot CRM Migration

Effortlessly transition to HubSpot with our migration services, ensuring a smooth and secure transfer of your data.

HubSpot Sales, Marketing, Commerce, Operations & Service Alignment

Align your sales, marketing, operations, commerce, and service teams for a unified customer experience.

HubSpot Integrations

Extend the power of HubSpot by integrating with finance, ticketing, commerce software, and other essential systems.

Marketing Campaign Strategy, Planning, and Implementation

Elevate your marketing efforts with Co.gency's strategic approach, covering advertising, lead generation, and customer engagement.

A Customer-Centric Approach

With HubSpot & Co.gency, customers come first. We tailor your customer management tool to prioritise customer interactions, ensuring a personalised and impactful experience aligned with your business goals.

Customisation at its highest

Co.gency simplifies customisation, ensuring that HubSpot aligns perfectly with your specific needs and objectives.

Your teams finally unified

With HubSpot's connected CRM and our expertise, your teams become a unified task force. Breaking down silos and fostering collaboration across sales, marketing, and customer services.

What Clients say about us

Kylie Hannah

General Manager Membership, Brisbane Racing Club

Before our ticketing and loyalty systems were siloed, leaving us blind to valuable insights about our members. But Co.gency's team came in and completely transformed things using HubSpot.

Now we have a clear picture of member engagement, allowing us to personalise experiences and drive revenue like never before.

Their data-driven approach has been a game-changer. We've seen a significant increase in member satisfaction thanks to targeted offers and improved ticketing convenience. Plus, their insights have helped us identify new revenue opportunities, leading to a measurable boost in our bottom line.

Jon Fleming

Industree Group

A strategic approach that focuses on building a strong brand identity, fostering emotional connections with your customers, and creating a unique brand experience will increase brand loyalty and advocacy, and drive long-term success for your business.

Linda Hannah

Asia Pacific General Manager of Marketing, Caesarstone

Co.gency have identified and clearly articulated many of the key issues and challenges we are currently facing. I am blown away by the work. I am so pleasantly surprised by this, just WOW!

Craig Murphy

ANZ Senior Brand Manager, 3M FUTURO

A simpler way for customers to find the right support or brace they need in under 30 seconds. “’Find My Fit’ was an insight driven initiative by our advertising agency Co.gency, who delivered the experience from idea, into production, right through to execution.

James Pearson

Chief Executive Officer, 30 Seconds

While we’ve established a strong footprint within hardware retailers, the task has now turned to cementing 30 SECONDS as the go-to outdoor cleaner in the minds of Aussie consumers. Co.gency developed a solid media strategy that explored a range of media options to find the right balance of reach and impact for the creative platform.

Luciano Llorens

Head of Marketing, eToro

Co.gency has the specialist skills we need to leverage our sponsorship opportunities and media requirements. Their strategic conceptual thinking has also helped us define our course and localise our brand here in Australia, making them the perfect agency partner for eToro.

Tony Partridge

CEO, Brisbane Racing Club

Co.gency perfectly understood our strategic challenges. They captured the spirit and excellence of racing while showing how it permeates through our broader hospitality, events and member experience offering.