Privacy Policy and Cookie Policy for Co.gency Pty Ltd

Last Updated: January 2024

1. Introduction
Welcome to Co.gency Pty Ltd ("Co.gency," "we," "us," or "our"). This Privacy Policy and Cookie Policy (collectively referred to as "Policy") outline how we collect, use, disclose, and manage your personal information when you visit our website or use our services.

2. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:

Personal Information: Name, contact details, email address, and other identifiable information.
Log Data: Information about your use of our website, including your IP address, browser type, and pages visited.
Cookies and Tracking Technologies: Refer to our Cookie Policy (Section 4) for details.

3. How We Use Your Information
We use your information for various purposes, including:

Providing and improving our services.
Customising content based on your preferences.
Communicating with you.
Analysing website usage and trends.

4. Cookie Policy

A. What are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognise your device and enhance your experience on our site.

B. Types of Cookies We Use:

Strictly Necessary Cookies: Essential for the proper functioning of the website.
Analytical/Performance Cookies: Allow us to recognise and count the number of visitors to understand how visitors interact with our website.
Functionality Cookies: Enhance your experience by remembering your preferences.
Targeting/Advertising Cookies: Used to deliver relevant advertisements based on your interests.

C. Your Cookie Choices:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

5. Information Sharing and Disclosure
We may share your information with third parties for specific purposes outlined in this Policy, such as service providers, business partners, or legal requirements.

6. Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction.

7. Your Privacy Rights
You have the right to access, correct, or delete your personal information. Contact us at info@cogencygroup.com.au to exercise these rights.

8. Changes to This Policy
We may update this Policy from time to time. The latest version will be posted on our website with the effective date.

9. Contact Us
If you have questions or concerns about this Policy, please contact us at info@cogencygroup.com.au

By using our website, you agree to the terms outlined in this Policy.